Account Manager

BIGfish Communications is a boutique agency based in Boston that provides public relations and corporate communications services to disruptive brands and companies. We help our clients redefine industries through thoughtful storytelling and strategic campaigns. Our clients range from major corporations like Amazon’s Ring and 3D printing unicorn Formlabs, to leading tech startups in the autonomous vehicle and consumer electronics industries. The BIGfish team works closely together to brainstorm, collaborate, and deliver exceptional results for our clients.

We offer a flexible work-life balance, hybrid work environment and fun perks, including generous vacation days, TSA pre-check, monthly team lunches, gym membership and cell phone reimbursements, and an office complete with bottomless coffee and tea and a private roof deck overlooking Boston. As a boutique firm, we value each and every employee and give them the opportunity to make an impact for our clients, advance their careers, and focus on the areas of the business they are most interested in.

About the candidate

BIGfish is seeking an ambitious, detail-oriented, strategic thinker to act as Account Manager for several of our firm’s PR clients. This person should have:

  • A public relations or communications degree and a minimum of five years of relevant PR experience. 
  • PR agency experience in the technology, B2B, and/or consumer industries.
  • A track recording of delivering results for clients.
  • The desire to be a part of a fast-moving, collaborative, small team.

About the job

The Account Manager plays an important role in supporting the Senior Account Manager and Vice President of Accounts in the execution of strategic PR programs. This person will primarily focus on strategic planning and the execution of creative PR and corporate communication campaigns on behalf of BIGfish clients. Additionally, the Account Manager will maintain strong relationships with both reporters and BIGfish clients and play a role in mentoring the junior account team staff.

Job type: Full-time
Education: Bachelor’s Degree, concentration in PR
Experience: 5-7 years
Travel: Occasionally
Reports to: Vice President

Responsibilities

Public Relations

  • Develop and execute strategic, well-written public relations campaigns that deliver top-tier, on target client coverage.
  • Effectively execute public relations campaigns through media outreach, content creation and event participation to drive measurable results.
  • Become an expert on clients’ businesses and industries to generate story ideas and develop newsworthy, strategic PR programs.
  • Monitor, report and evaluate campaign success and adjust when necessary.
  • Maintain strong relationships with the press.
  • Coordinate events, awards and speaking engagements for assigned clients.

Account Management

  • Provide professional PR and marketing counsel and superior account service to assigned BIGfish clients.
  • Manage day-to-day client activities for assigned clients, including: researching, planning, implementing and evaluating activities, paying careful attention to budgets, resources, deadlines and client records.
  • Maintain close and frequent contact with assigned BIGfish clients and continually strive to strengthen relationships with them.
  • Run weekly/bi-weekly calls with assigned clients and coordinate scheduling, agendas and notes.
  • Coordinate and supervise staff and vendors needed to carry out client service requirements.
  • Oversee internship program.
  • Participate in developing new business opportunities, as needed.
  • Ensure that supervisor is kept fully informed on activities of team, media and clients.

Required Skills

  • Excellent communicator
  • Skilled writer
  • Extremely organized
  • Professional demeanor
  • Eagerness to learn
  • Proficient multitasker
  • Resourcefulness
  • Drive to succeed
  • Attention to detail
  • Leadership qualities
  • Fast learner
  • Efficient worker