Account Manager

BIG FISH PR is a boutique agency based in Boston that provides public relations and corporate communications services to disruptive brands and companies. We help our clients redefine industries through thoughtful storytelling and strategic campaigns. Our clients range from major corporations like Amazon and 3D printing unicorn Formlabs, to leading tech startups in the autonomous vehicle and consumer electronics industries. The tight-knit BIG FISH PR team works closely together to brainstorm, collaborate, and deliver exceptional results for our clients.

We offer a flexible work-life balance, remote or hybrid work environment and fun perks, including generous vacation days, TSA pre-check, monthly team lunches, gym membership and remote work expense reimbursements. We value each and every employee and give them the opportunity to make an impact for our clients, advance their careers, and focus on the areas of the business they are most interested in.

As a boutique agency, we are a dedicated crew that works hard, has fun, and supports one another. BIG FISH PR is built around the idea that innovative people, their ideas, and the brands they work for, should have their stories seen and heard. To that end, we encourage and empower our team to be audacious, curious, and think creatively to solve client communication challenges and achieve success.

BIG FISH PR values diversity and belonging, and we are proud to be an equal-opportunity employer. All individuals seeking employment at BIG FISH PR are considered without regard to race, color, ethnicity, religion, national origin, age, sex, marital status, socioeconomic status, pregnancy, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.

About the candidate

BIG FISH PR is seeking an ambitious, detail-oriented, strategic thinker to act as Account Manager for several of our firm’s PR clients. This person should have:

  • A public relations or communications degree and a minimum of five years of relevant PR experience. 
  • PR agency experience in the technology, B2B, and/or consumer industries.
  • A track recording of delivering results for clients.
  • The desire to be a part of a fast-moving, collaborative, small team.

About the job

The Account Manager plays an important role in supporting the Assistant Account Director in the execution of strategic PR programs. This person will primarily focus on strategic planning and the execution of creative PR and corporate communication campaigns on behalf of BIG FISH PR clients. Additionally, the Account Manager will maintain strong relationships with both reporters and BIG FISH PR clients and play a role in mentoring the junior account team staff.

Job type: Full-time, hybrid/remote
Education: Bachelor’s Degree, concentration in PR
Experience: 5-7 years
Travel: Occasionally

Responsibilities

Public Relations

  • Develop and execute strategic, well-written public relations campaigns that deliver top-tier, on target client coverage.
  • Effectively execute public relations campaigns through media outreach, content creation and event participation to drive measurable results.
  • Become an expert on clients’ businesses and industries to generate story ideas and develop newsworthy, strategic PR programs.
  • Monitor, report and evaluate campaign success and adjust when necessary.
  • Maintain strong relationships with the press.
  • Coordinate events, awards and speaking engagements for assigned clients.

Account Management

  • Provide professional PR and marketing counsel and superior account service to assigned BIG FISH PR clients.
  • Manage day-to-day client activities for assigned clients, including: researching, planning, implementing and evaluating activities, paying careful attention to budgets, resources, deadlines and client records.
  • Maintain close and frequent contact with assigned BIG FISH PR clients and continually strive to strengthen relationships with them.
  • Run weekly/bi-weekly calls with assigned clients and coordinate scheduling, agendas and notes.
  • Coordinate and supervise staff and vendors needed to carry out client service requirements.
  • Oversee internship program.
  • Participate in developing new business opportunities, as needed.
  • Ensure that supervisor is kept fully informed on activities of team, media and clients.

Required Skills

  • Excellent communicator
  • Skilled writer
  • Extremely organized
  • Professional demeanor
  • Eagerness to learn
  • Proficient multitasker
  • Resourcefulness
  • Drive to succeed
  • Attention to detail
  • Leadership qualities
  • Fast learner
  • Efficient worker

HALF-DAY FRIDAYS. FLEXIBLE WORK HOURS. Hybrid & Remote WORKPLACE. Team outings. parental leave. paid volunteering. insurance.