From the outset, BIGfish was formed around a core commitment to provide the best possible service to our clients.
This commitment stems from our agency’s roots, which are not tied to former agencies, but rather the marketing and communications departments within tech startups. Having managed multiple PR agencies in-house, our founding team experienced firsthand what it was like to work with PR agencies and was underwhelmed. As a result, BIGfish was built from the ground up around how an agency should engage with, counsel, and collaborate with clients.
BIGfish’s driving goal, our North Star, is to be recognized by each one of our clients not just as their agency of record, but also as part of their communication team. We are not a sales organization; we seek to build long-standing partnerships by providing strong communication, unwavering dedication, and exceptional counsel. This ensures that our clients truly understand campaign strategies and tactics and feel comfortable with and confident in the decisions we make as a team.
We listen. We look to poke holes in strategies and tactics to anticipate and catch potential problems before they happen. We constantly seek to understand our clients’ most important goals and objectives, and what it will take to achieve them. In short, we do everything in our power to ensure client success.